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March 2008
Easter Edition

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Newsletter Archive: - - - - - - - - - - - -
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The NCACCH Board Members and Staff would like to welcome all our clients, members, partners, service providers and community into the New Year. We wish for 2008 to continue to grace us all with the goodwill and fortune we have experienced in previous years. NCACCH looks forward to continuing our current partnerships and programs as well as delving into some new and exciting things during the year.
Thank you to everyone who took the time to complete and return the Newsletter Survey posted out at the end of 2007. NCACCH is very happy to advise that over 95% of the surveys returned were positive and lots of great ideas were suggested. All of these will be taken into consideration with some new and exciting articles being added to our already informative material.
If you have any feedback, comments or suggestions on not only the newsletter but NCACCH services in general, please feel free to phone our Head Office on 5443 3599 or write to us at PO BOX 479 COTTON TREE Q 4558. |
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With over 700 Indigenous community members in the Cooloola Shire, and approx 30% of NCACCH clients based in this area, it was a clear sign to the NCACCH Board that there should be a NCACCH office in this area. And with great pride, this vision has become a reality in 2008.
The new NCACCH office opened its doors on 14 January 2008, with the official opening held on the 29 February 2008 with Gympie Lord Mayor, Mr Mick Vernardos officiating. Gordon Browning performed a Smoking Ceremony to rid the office of any unwelcome spirits. Numerous local organisations and community members attended the opening which is a positive step in the right direction to better servicing our Indigenous community and forming working partnerships with existing organisations and agencies in this area.
Sharelle Eggmolesse, NCACCH Project Officer and Referrer, will be working from this office. NCACCH hopes to hold future Men’s and Women’s groups, diet and nutrition classes, community meetings and the office will also act as a resource centre.
Clients are welcome to visit or contact the office for Referrals, Health Access Card Applications or for Community Information including local services, groups etc. All other enquiries need to be directed to our Head Office on 5443 3599. |
The new office, located at Shop 3, 56 River Road, Gympie |
Some of the attendees on the day |
Gordon Browning performing the Smoking Ceremony |
Gympie Lord Mayor, Mick Vernardos, at the opening |
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NCACCH would like to send a special thank you to all our committed and dedicated Referrers. |
NCACCH would like to thank all our dedicated Referrers for their hard work and the commitment that they put in each year. Without our Referrers, you, as a client, would have more difficulty accessing the NCACCH services.
Referrers are individuals that work within our community and take on their role on a voluntary basis, helping to ensure that all our people are accessing and taking advantage of the available services. Not only does this include the range of services offered by NCACCH but also the many other services that can be accessed through other Community and Government agencies.
Regular workshops help keep the Referrers up to date with the latest NCACCH policies and procedures and is a great opportunity to get together and discuss any issues or concerns from the community.
There are currently 25 Referrers that cover an area from Caloundra, across the Hinterland and north to Gympie and Tin Can Bay. Unfortunately there are times when there may not be an available Referrer in your area. If this is the case, contact NCACCH and we will put you in touch with your nearest Referrer. |
Although NCACCH is a gap service, it still looks at providing a lot of much needed services to the Sunshine Coast and Gympie Shires. You, as members, pay an annual fee which ensures these services remain active and helps to increase the available funding. Below is a graph showing the Dec 07 - Feb 08 figures on referrals to the most popular services accessed by the community.

The membership figures for 2007/08 are 161, which unfortunately is a decrease from 2006/07. NCACCH will be holding its annual membership drive in May 2008. It would be great if all members could renew their membership and anyone who is reading this and is not currently a member, please sign up to become one!
The 2006 Census shows approximately 3,800 Indigenous people residing in the Sunshine Coast and Gympie regions. To date, NCACCH has 3485 clients on it’s database. This is a great figure, but we would like to keep this on the increase to ensure as many people as possible are issued with an NCACCH Health Access Card so their de-identified data can be added to make a difference to available health services under the NCACCH scheme.

| NCACCH is calling for participants, aged between 35 and 60, to take part in an exciting new pilot program named HealthTrax. To qualify as a participant (free of charge), individuals must be suffering from a chronic disease eg. diabetes/heart disease, and be willing to commit themselves for the duration of the project.
HealthTrax will provide the services of a Personal Health Advocate to manage service coordination on an individual level. The Health Advocate is appointed to provide support to the client to ensure that their Care Plan is fully implemented and to educate the client about their Care Plan. They will essentially provide the information link between the client and service providers.
The Process
- It is proposed that HealthTrax will commence for each client with a client initiated “Adult Health Check” to establish baseline data
- From this, the GP and client will develop a Care Management Plan
- The details of the strategies in the Care Plan will be provided in writing by the GP to the client
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- The HealthTrax Health Advocate will work with the client to develop a strategy to link all the various health services into one coordinated team approach. The Advocate will liaise regularly with the client to establish how and what information is shared between the providers.
Protection of individual choice and privacy is of paramount importance within HealthTrax. No information will be stored or exchanged without the prior consent of the client.
The client will continue to exercise control over their decisions regarding health choices, service providers, care coordinator, location and time of service delivery.
They will gain the support of a professional Health Advocate in making informed decisions about their health and how to overcome barriers to accessing services or implementing the plan.
This is a wonderful opportunity for community members to participate in a free program, specifically aimed at better managing chronic disease within a safe and well monitored environment.
For further informatopn please call NCACCH on 5443 3599 |
PART THREE
Toothbrushing
Why is brushing important?
Daily tooth brushing and flossing easily removes plaque. Plaque is bacteria and food debris on the teeth and gums which irritates the gums causing gingivitis. After eating food that contains sugar and simple starch, the bacteria in plaque produces acid. This acid then attacks your teeth and causes cavities (decay).
What is the correct way to brush my teeth?
Proper tooth brushing is all about technique and being thorough. There are different ways but this is our favoured technique
- Always use a soft bristled toothbrush with a small head to reach your back teeth
- Angle the toothbrush bristles toward the gum line/the neck of the teeth
- Use a round circular motion and apply gentle firm pressure at a 45 degree angle towards the gums
- A back and forth motion should only be used on the biting surfaces of the teeth
- Be systematic and work your way around your mouth. It does not matter where you start but make sure you cover all surfaces
- Floss your teeth as the toothbrush cannot reach between your teeth effectively
- Spend at least 2-3 minutes cleaning your teeth
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Older adults face a different set of dental problems, sometimes as a result of having a different set of teeth (ie dentures). A lot of these can be managed by proper professional dental care.
What can I do about my dry mouth?
As you get older, you might be on more prescribed medications for your health. This cocktail of medications may reduce your quantity of saliva, frequently altering your taste sensation as well.
Dry mouth can increase decay incidence as well as cause gum problems. Saliva is important for protecting both teeth and gums. Lack of saliva can also affect the retention of your dentures.
Try drinking more fluoridated tap water, taking more frequent sips. It is important to avoid excessive beverage intake which may be conducive to decay. Artificial saliva replacements are also available at your chemist.
Prescribed medications reduce your quantity of saliva, frequently altering your taste sensation as well
Spend 2 - 3 minutes brushing, be systematic and work your way around your teeth |


You must be the holder of a Health Care Card or Pension Card to gain access to these services. When phoning to make an appointment, you must advise them that it is for the Indigenous Dental Day.

| The Men & Family Relationships Program provides support to men who are experiencing difficulty in partnering, parenting and their relationship with themselves. While we expect that many men who access the Men & Family Relationships Program will want immediate and specific help to ‘save the marriage’, ‘get the kids back’ or ‘sort out our problems’ etc, we do not offer quick solutions. Following are some of the assumptions we make in the Program: |
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- Most of the problems men experience in relationships are not simply resolved by learning communication and conflict resolution skills
- The problems men have in relationships have more to do with their assumptions, expectations and perspectives about relationships, including the relationship they have with their own self and other males
- To conduct fulfilling and satisfying relationships with partners and children, men must have a fulfilling relationship with themselves
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Every relationship is built on the foundation of our sense of self. As any trades-person knows, the preparation of foundations is the hardest, most time consuming and often the least gratifying part of any job. Short cuts are short lived. The Men & Family Relationships Program assists men in their relationships by shifting the focus from “papering over the cracks” and quick fix solutions to a better understanding of themselves through self reflection, clarifying values and priorities and learning to possess one’s self rather than others.
Groups offered vary from 1 day workshops to 10 weeks depending on the nature of the group. For instance the “Understanding Anger Group” is a 5 week course while the more in-depth “Dealing with Anger” will run for 10 weeks. There is a charge for group work and concessions will be considered on an individual basis. Most groups will be held Monday evenings from 6.00—8.30pm. Other groups may be offered according to service demand and expressed client need.
Some men will want to know “what happens at these groups and what will I get out of it?”
“These groups are for all adult males and can help you deal with your emotions—anger, fear, grief etc in relation to your specific situation. In the group you will find others have had similar experiences. The group has trained facilitators who make sure nothing gets out of hand and that everyone is safe and respected. In the beginning you can go along and listen if you want to and begin to take part when you feel ready.
Most men agree that participating in such a group has helped them to feel less isolated by seeing that other men have had similar experiences. You will get ideas about how other men handle things. It will also help you to understand yourself better, which doesn’t fix your problems but gives you greater strength and knowledge to deal with the problems you have.
Individual, couple or family counselling sessions are at no cost and there is no limit to the number of sessions available to a client. It is preferred that the man make contact with the service to make the appointment. At the first session, clients are asked to come in 10 minutes before their scheduled appointment time to fill out intake paperwork. Counselling and group work is conducted in Lifeline’s Client Services Centre, Maroochydore. Please contact Katherine, Steve or Ross for details on 54435366 |
Here are some more delicious bushfoods from the Tukka Restaurant website. Next time you’re cooking, why not try one of these alternatives:
Desert Lime (Eremocitrus glauca)
Taste: True citrus taste with a distinctive and concentrated lime flavour aligned to the West Indian lime.
Where from: Native to the Brigalow Belt of Central QLD and SA.
Bonus: The fruit is dark green in colour with a porous skin.
Finger Lime (Microcitrus australasica)
Taste: A citrus flavour between lime and grapefruit.
Where from: Rainforests in northern NSW and southern QLD.
Bonus: Grown from a spiny shrub, the fruits are slender and cylindrical and can be green, red or orange. The flesh is made up of many globules, similar in touch and appearance to caviar. Also known as Rainforest Lime. |
Illawarra Plum (Podocarpus elatus)
Taste: Plum/cherry characteristics with a little less sweetness and a pleasant yet subtle resinous quality. Where from: Eastern seaboard rainforest from southern NSW to southern QLD.
Bonus: High in Vitamin C and is a fruit of the ‘Brown Pine’.
Kakadu Plum (Terminalia ferdinandiana)
Taste: Mild apricot flavour with a mango-style stone. Where from: Found in the Kakadu region of NT to the Kimberley’s in northwest Australia.
Bonus: It’s an olive-sized green fruit. In 1982 it was discovered to be the world’s highest source of
Vitamin C.
Lemon Aspen (Acronychia acidula)
Taste: Strong citrus flavour with tart aftertaste flavours of eucalypt and honey.
Where from: Tropical northeast, eastern and far north Queensland.
Bonus: The Aspen family of trees is the precursor to citrus |
FRUITY NUT ANZAC BISCUITS
Cooking Tine: 20 minutes
Makes: 40
INGREDIENTS
- 1 cup wholemeal plain flour
- 3/4 cup caster sugar
- 1 cup rolled oats
- 1/2 cup shredded coconut
- 1/4 cup macadamia nuts
- 1/4 cup dried apricots, chopped
- 125g butter
- 2 tablespoons golden syrup
- 1 teaspoon bicarbonate of soda
- 2 tablespoonsoiling water
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METHOD
- Preheat oven to 180C.
- Sift flour and sugar. Add rolled oats, coconut, macadamia nuts and apricots.
- Melt butter and golden syrup.
- Dissolve bicarbonate of soda in boiling water. Add to melted butter and golden syrup.
- Add mixture to dry ingredients. Mix well.
- Roll mixture into small balls and place on a lined oven tray. Slightly flatten with a fork.
- Cook for 15-20 minutes or until browned.
- Cool for 5 minutes on oven tray before moving onto a cooling rack.
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Men’s and Women’s Group
Welcome back to all our committed Men, Women and Guest Speakers that participated during 2007. NCACCH hopes to increase numbers this year and keep you all interested in these important community orientated groups.
The first meeting kicked off with a lunch on the 11 March for the Women and breakfast/lunch on the 14 March for the Men.
These groups are here for the community to give you the opportunity to participate in activities and talks about your business. They are fun, friendly and easy going with the focus on the participants. The individual group decides on their own activity and guest speakers and when the meetings are held.
The meetings last for two hours in which time you will have the chance to have a good feed and talk openly about issues and subjects that affect yourself, your family and your community.
These groups will be held monthly in both Sunshine Coast and Gympie areas.
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| Suzi Latimer joined NCACCH in September 2007 as an Administration Assistant. She has worked previously with the Cape York Land & Health Councils in Cairns and looks forward to developing her professional and community ties within the NCACCH region. |
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| Kim Helmore is the newest member to the NCACCH Team taking on the Operations Manager Position in February this year. Kim is of Torres Strait Islander descent. “ I look forward to building & strengthening partnerships to provide the best possible service for our Indigenous community.” |
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StandBy
Response
Service |
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Remember, you
mob are not
alone |
StandBy is a Suicide Bereavement Response Service that provides a 24 hour coordinated community crisis response to families, friends and associates who have been bereaved through suicide in the Sunshine and Cooloola region - any time, any where.
When someone dies by suicide there are so many things to deal with. Everybody handles this in their own way.
StandBy responds to local residents, non-local residents bereaved through a local suicide, as well as local residents bereaved through a suicide occurring elsewhere.
Feelings of anger, blaming self or others, feeling shame/ guilt, feeling sad, numb and/or shocked, feeling confused, etc are some examples of coping after a suicide. |
It is normal to feel these things, but there are ‘Ways of Healing’:
- Take Care of Yourself
- Be with People who Care
- Talk to Someone
- Eat well
- Avoid Alcohol and Drugs
- Get Plenty of Rest
- Express your anger Safely
- It’s Okay to Cry
- Go for a Walk
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Do things that you enjoy: movies, fishing, gardening, sports & cultural days.
After hours, contact 0407 766 961, your local Police or Lifeline: 13 11 14.
For further shared support, the Caloundra After Suicide Support Group via 5455 3322 provides a safe place to come together for acceptance, understanding, listening, etc. Drop in briefly for information or stay for a coffee and talk with other survivors of loved ones suicides. There is no cost to attend this group.
StandBy is only able to support people bereaved by suicide not those who are suicidal or have attempted suicide. Please call Adult Mental Health on 1300 767 155. |
Earlier this year NCACCH mailed out a Yellow Updated Details Form to all current Health Access Card (HAC) holders. On his form it advised if forms were not returned by 15 November 2007, you will not be re-issued with a new HAC in 2008.
Because the cards have been changed completely, all GP’s have been notified not to accept any old cards from 01 January 2008. If you have not completed a form, fill out the enclosed one and send it in ASAP. If you know of anyone who needs to complete one, have them contact NCACCH for a form.
We want as many Indigenous people as possible to hold a HAC as this helps NCACCH with funding, which means better services for you, the community!
The new cards will be valid until 30 June 2009 and will have all dependant details on there (similar to your Medicare card). If there are any changes, contact NCACCH ASAP to ensure all information is correct when you get your card. |
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REFERRERS
NOTE: This list is current for March 2008. For an up to date list please follow this link.
PO BOX 479
COTTON TREE Q 4558
Phone: 5443 3599 |
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Suite 15
27 Evans Street
MAROOCHYDORE Q 4558
Fax: 5443 8899 |
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